🔒 Official document — LGPD

Privacy Policy of 716bet — Your Data Protected

716bet is committed to transparency in how your personal data is handled. This document explains what information we collect, how we use it, how long we retain it, and what rights you have as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

Last updated: January 2026
🔒
Privacy Summary
The key points of this policy explained in plain language.
Applicable law LGPD
Encryption 256-bit SSL
Data sold Never
Right to erasure Guaranteed
DPO Contact Email
LGPD Compliance
256-bit SSL
Data Not Sold
Guaranteed Rights
Secure Storage
DPO Available

When creating an account at 716bet and use any feature of the platform, you confirm that you have read and understood this Privacy Policy. Continued use of the platform after any changes to this document constitutes acceptance of the updated data processing terms.

1Introduction and Controller Identification

This Privacy Policy describes how 716bet, operator of the platform available at 716bet.click ("Platform"), collects, uses, stores, shares, and protects the personal data of its users ("Data Subject" or "You") in Brazil.

716bet acts as Data Controller in its relationship with users, as defined by the General Data Protection Law (LGPD — Law No. 13.709/2018). This means we are responsible for all decisions regarding how your personal data is processed within our platform.

This policy applies to all services offered by 716bet, including Sports Betting (Brasileirão Série A, Copa do Brasil, Libertadores, MMA/UFC, NBB basketball, and others), Live Casino, progressive jackpot slots, roulette, crash games, editorial picks, and all account, deposit, and withdrawal features.

For privacy-related questions, please contact our Data Protection Officer (DPO) by email at contato@716bet.click.

2What Personal Data We Collect

716bet collects personal data directly — when you provide it — and indirectly — generated automatically as you use the platform. We collect only the data necessary for the purposes described in this policy, in accordance with the data minimization principle set out in the LGPD.

Data provided directly by you:

  • Full name, date of birth, and CPF — collected at registration;
  • Email address and mobile number — for communication and account access;
  • Full residential address — for identity verification;
  • Identity documents (national ID, driver's license, or passport) and selfie — when requested during the KYC process;
  • Financial data: Pix key, credit/debit card details (only the last four digits are stored), bank account details for wire transfers;
  • Information provided to support — conversation history, complaints, and requests.

Data generated automatically during use:

  • IP address and approximate geographic location;
  • Device type, operating system, and browser version;
  • Betting history, amounts wagered, selected markets, and outcomes;
  • Financial transaction history — deposits, withdrawals, and bonuses used;
  • Session duration, pages visited within the platform, and clicks;
  • Session and preference cookies (as detailed in Section 9).

We never store full credit card numbers on our servers. Card transactions are processed by PCI DSS-certified payment gateways, which are responsible for that storage.

3How We Use Your Personal Data

716bet uses the personal data it collects solely for legitimate, necessary, and proportionate purposes related to the platform's operation and compliance with applicable legal obligations. The main purposes are:

  • Account creation and management: account registration, authentication, access recovery, and User profile maintenance;
  • Service delivery: processing of sports bets, casino games, jackpot, roulette, and other platform features;
  • Payment processing: deposits via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED; withdrawal processing via Pix;
  • Identity verification (KYC): age verification, bank account ownership confirmation, and fraud and money laundering prevention;
  • Customer support: handling questions, complaints, and requests via chat or email;
  • Communications: sending transactional notifications (deposit confirmations, bet results), security updates, and, with your consent, promotional communications;
  • Responsible gambling: monitoring of gambling behavior to identify risk patterns and apply limits configured by the User;
  • Fraud prevention: detection of duplicate accounts, bot usage, bonus abuse, and any suspicious activity;
  • Legal compliance: compliance with obligations established by Brazilian law applicable to the sector.

716bet does not use your personal data for purposes other than those described above without prior notice and, where required, without obtaining your consent.

4Legal Basis for Processing (LGPD)

Every data processing operation carried out by 716bet has a legal basis under the LGPD. The legal bases we rely on, as set out in Article 7 of Law No. 13,709/2018, are as follows:

  • Contract performance (art. 7º, V): processing required to deliver the services contracted by the User upon account creation — betting, casino, payments, and support;
  • Compliance with legal obligation (art. 7º, II): identity verification (KYC), data retention for tax and anti-fraud purposes, in accordance with Brazilian law;
  • Legitimate interest (art. 7º, IX): platform security, fraud prevention, responsible gambling monitoring, and service improvement — provided these purposes do not override the rights and freedoms of the Data Subject;
  • Consent (art. 7º, I): sending promotional communications and use of non-essential cookies — you may withdraw this consent at any time in your account settings or by emailing our contact address.

For each processing purpose, 716bet internally identifies the applicable legal basis, ensuring that no data is processed without a valid legal ground.

5Data Sharing with Third Parties

716bet does not sell, rent, or trade personal data of its Users to third parties under any circumstances. Data sharing occurs only in the situations listed below, all supported by a valid legal basis:

  • Payment processors: payment gateways and partner financial institutions used to process deposits and withdrawals — Pix via Banco Central, card operators, PicPay, Mercado Pago. These partners receive only the data strictly necessary to complete the transaction;
  • Casino game providers: certified developers operating live tables and slots receive an anonymous session identifier — they have no access to your name, CPF, or financial data;
  • Identity verification services (KYC): companies specializing in biometrics and document validation, engaged to support the verification process under confidentiality and data protection agreements;
  • Technology infrastructure: cloud hosting providers, security services (CDN, firewall), and analytics tools — all operating as data processors under the LGPD, with no authority to use your data for their own purposes;
  • Public authorities and regulators: when required by law, court order, or ruling from a competent Brazilian authority.

All third parties that receive personal data from 716bet Users are bound by data protection agreements requiring them to handle that information with the same level of security and confidentiality we apply internally.

716bet will never request your personal data through unofficial channels. Be wary of any contact claiming to represent 716bet and asking for your password, card details, or documents via WhatsApp, Telegram, or social media. Our only official support channel is the email contato@716bet.click and the in-platform chat.

6International Data Transfer

Part of the technological infrastructure used by 716bet may involve processing data on servers located outside Brazil — particularly through cloud computing services with data centers in other countries. When this occurs, 716bet ensures the transfer is carried out in compliance with article 33 of the LGPD, using one of the following safeguards:

  • Transfer to countries with an adequate level of protection recognized by the National Data Protection Authority (ANPD);
  • Standard contractual clauses that guarantee the Data Subject the same rights provided under the LGPD, regardless of the country where the data is processed;
  • Internationally recognized compliance certifications, such as ISO 27001 and SOC 2 Type II.

In all cases, data transferred internationally is protected by encryption both in transit and at rest, and foreign service providers are contractually prohibited from using the data for their own purposes or sharing it with other third parties.

7Data Retention and Deletion

716bet retains Users' personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with mandatory legal retention periods. The retention criteria are as follows:

  • Registration and active account data: kept for as long as the account remains active or until a deletion request is submitted by the data subject;
  • Financial transaction history: retained for a minimum of 5 years after the transaction date, in accordance with tax and anti-money laundering obligations under Brazilian law;
  • Identity verification data (KYC): retained for a minimum of 5 years after account closure, in accordance with regulatory requirements;
  • Support communication records: retained for 2 years after the ticket is closed;
  • Cookie and browsing data: retained for up to 12 months, in accordance with each cookie category's settings.

Once the applicable retention period has passed, data is securely deleted or anonymized so that it can no longer be linked to the data subject. Requests for early data deletion may be submitted as described in Section 11, but are subject to the minimum legal retention obligations outlined above.

8Information Security

716bet applies a robust set of technical and organizational measures to protect Users' personal data against unauthorized access, loss, alteration, improper disclosure, or destruction. The main measures are:

  • 256-bit SSL/TLS Encryption across all communications between the User's device and 716bet's servers — the same standard used by Brazil's leading banks, including Itaú, Bradesco, and Nubank;
  • AES-256 Encryption for data at rest — information stored in our databases is encrypted and cannot be read without the appropriate decryption keys;
  • Least-privilege access control — 716bet staff only access data strictly necessary for their role, with auditable access logs;
  • Two-factor authentication (2FA) available to all Users and mandatory for internal administration accounts;
  • Continuous security monitoring with intrusion detection systems (IDS/IPS) and 24-hour incident response;
  • Periodic penetration testing carried out by firms specializing in cybersecurity;
  • User funds in segregated accounts — your balance is kept separate from 716bet's operating funds at Brazilian financial institutions regulated by the Banco Central.

In the event of a security incident that compromises Users' personal data, 716bet will notify the affected Data Subjects and the National Data Protection Authority (ANPD) within the timeframes set by the LGPD, providing details on the nature of the incident, the data affected, and the mitigation measures taken.

9Cookies and Tracking Technologies

716bet uses cookies and similar technologies to enhance the User experience, maintain session security, and analyze platform performance. Cookies are categorized as follows:

  • Essential cookies: required for the platform's basic operation — authentication, game session maintenance, security, and fraud prevention. They cannot be disabled without impairing account functionality;
  • Preference cookies: store User preferences such as language, preferred odds, and interface layout. They can be disabled without affecting core functionality;
  • Analytical cookies: collect aggregated and anonymous data about how Users navigate the platform — most visited pages, session duration, technical errors. Used to improve the experience. Require your consent;
  • Marketing cookies: used to personalize communications and, when enabled, to display relevant content within the platform. They require explicit consent and can be revoked at any time.

You can manage your cookie preferences in your browser settings or directly in the privacy panel of your 716bet account. Disabling non-essential cookies does not affect access to Sports Betting, the casino, or payment features.

716bet does not use third-party tracking pixels for behavioral advertising outside the platform. Marketing cookies are used exclusively within the platform's own environment.

10Data of Minors

716bet's services are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from users under 18. Registering minors is strictly prohibited under the platform's Terms and Conditions and applicable Brazilian law.

If we become aware that personal data from a minor was collected by mistake, we will delete that information immediately and close the associated account. If you believe a minor may have created an account on 716bet, please contact our team immediately at contato@716bet.click.

716bet uses date of birth and CPF verification at registration, along with periodic identity checks, to ensure that no minors can access the platform.

11Your Rights as a Data Subject (LGPD)

The LGPD grants Data Subjects a set of rights regarding their personal data. 716bet is committed to fulfilling all such requests within the deadlines established by law — generally within 15 calendar days of receipt. Your rights include:

Right (LGPD) What this means in practice
Access (art. 18, I) Request a copy of all personal data 716bet holds about you, in a readable format.
Correction (art. 18, III) Request the update or correction of incomplete, inaccurate, or outdated data.
Anonymization or deletion (art. 18, IV) Request that unnecessary data or data processed without a legal basis be anonymized, blocked, or deleted.
Portability (art. 18, V) Request the transfer of your data to another controller, in a structured and interoperable format.
Sharing information (art. 18, VII) Know which third parties your data has been shared with and for what purpose.
Withdrawal of consent (art. 18, IX) Withdraw consent previously given for processing activities based on that legal basis — such as marketing communications.
Objection (art. 18, § 2º) Object to processing based on legitimate interest when you believe your rights take precedence.

To exercise any of these rights, submit your request to contato@716bet.click with the subject line "LGPD Request — [Right Type]" and include your full name and CPF so we can locate your account. Deletion requests are subject to the minimum retention periods described in Section 7.

If you are not satisfied with our response, you may file a complaint directly with the National Data Protection Authority (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.

12Responsible Gambling and Data Use

716bet uses gambling behavior data — such as betting frequency, amounts wagered, session duration, and deposit patterns — to identify signs of problem gambling and proactively offer support to Users. This processing is based on 716bet's legitimate interest in fostering a safe and healthy gambling environment, and also constitutes an ethical obligation and, in certain contexts, a legal one.

Responsible gambling-related data is used to:

  • Activate deposit, bet, and session limits set by the User themselves;
  • Send alerts when behavioral patterns suggest excessive use — such as long sessions, accumulated losses above a defined threshold, or unusual deposit frequency;
  • Process temporary or permanent self-exclusion requests and ensure that self-excluded Users do not receive promotional communications;
  • Comply with any regulatory reporting obligations related to high-risk behavior.

This behavioral data is not shared with third parties for commercial purposes. Visit our Responsible Gambling to learn more about the tools available and how to set your limits directly in your account.

13Changes to This Privacy Policy

716bet reserves the right to update this Privacy Policy at any time, whenever necessary to reflect changes in data processing practices, updates to applicable law — including ANPD regulations — or improvements to the platform's services.

When changes are significant — such as the addition of new processing purposes, new types of data collected, or new third parties with whom data is shared — 716bet will notify Users with a minimum advance notice of 15 days via registered email and/or in-platform notification.

Minor changes — such as text corrections, updated contact details, or formatting adjustments — may be implemented without prior notice, but will always be reflected in the "last updated" date shown at the top of this page.

Continued use of the platform after the updated policy takes effect constitutes acceptance of the revised version. If you do not agree with the changes, you may request account closure before the effective date, as described in the Terms and Conditions.

14Contact, Data Protection Officer (DPO) and Privacy Channel

716bet has appointed a Data Protection Officer (DPO), as provided for under art. 41 of the LGPD. The DPO is the official point of contact for matters relating to personal data processing, for both Data Subjects and the National Data Protection Authority (ANPD).

To exercise your rights as a Data Subject, clarify questions about this Policy, submit a privacy complaint, or revoke previously granted consent, please use the channels below:

  • DPO email: contato@716bet.click — subject line "LGPD Request";
  • Live chat: available within the 716bet platform, 24 hours a day, 7 days a week;
  • Response time: up to 15 calendar days for Data Subject rights requests.

If you are not satisfied with the response you received, or believe your rights were not adequately addressed, you may file a complaint directly with the ANPD (Autoridade Nacional de Proteção de Dados) through that federal authority's official channels.

All communications with our DPO are treated confidentially. Exercising your LGPD rights will not negatively affect your account or your relationship with 716bet.

🛡 How we protect you

6 Privacy & Security Pillars at 716bet

These aren't just legal formalities — they're concrete commitments that make a real difference for everyday platform users.

Bank-Grade Encryption

All communication between your phone or computer and 716bet's servers is protected by 256-bit SSL — the same standard used by Itaú, Bradesco, and Nubank. Your data travels securely, even over public Wi-Fi networks.

256-bit SSL
Data Never Sold or Rented

716bet does not sell, rent, or trade its Users' personal data with advertisers or data brokers. Your data is used solely to operate the platform and fulfill legal obligations — nothing more.

Zero-sale policy
Full LGPD Compliance

Every data processing activity at 716bet has a valid legal basis under Law No. 13.709/2018. We have a designated DPO, up-to-date data processing records, and documented procedures for incident response and data subject requests.

LGPD 100%
Guaranteed Data Subject Rights

You can request access, correction, portability, or deletion of your data at any time, with a response within 15 days. Withdrawing consent for marketing communications is straightforward — just one click in your account settings or an email to the DPO.

Response within 15 days
Securely Segregated Funds

Your account balance is held in bank accounts separate from 716bet's operational funds, at financial institutions in Brazil regulated by the Central Bank. This means your money is protected regardless of the company's financial situation.

Segregated accounts
24/7 Security Monitoring

Intrusion detection systems, anomalous behavior analysis, and incident response operate continuously on 716bet's servers. Regular penetration tests conducted by specialized firms ensure vulnerabilities are identified before they can be exploited.

Continuous monitoring

Summary: Data Collected, Purpose, and Retention

An overview of how 716bet handles each category of personal data belonging to its Users.

Data Category Primary Purpose Legal Basis (LGPD) Retention
Full name, CPF, date of birth Registration, identity verification, and legal compliance Contract performance / Legal obligation Account lifetime + 5 years
Email and mobile Authentication, support, and communications Contract performance / Consent (marketing) Account duration
Residential address KYC verification and regulatory compliance Contract performance / Legal obligation Account lifetime + 5 years
Identity documents KYC verification and fraud prevention Legal obligation / Contract performance 5 years after account closure
Financial data (Pix key, card) Processing of deposits and withdrawals Contract performance / Legal obligation 5 years after transaction
Betting and gaming history Service delivery, responsible gambling, and compliance Contract performance / Legal obligation 5 years after account closure
IP, device and browsing data Security, fraud prevention, and performance analytics Legitimate interest 12 months
Analytical cookies Experience improvement and usage analytics Consent 12 months

Questions About Your Privacy at 716bet?

If you have questions about how your data is handled, want to exercise any of your rights under the LGPD, or need to revoke a consent you previously granted, our team is ready to help. All privacy and data protection requests are handled exclusively through the official channel contato@716bet.click — this ensures full traceability and confidentiality of your request.

Please note: 716bet will never ask for your password, full card details, or personal documents via WhatsApp, Telegram, Instagram, or any unofficial channel. If you receive that kind of message, disregard it and let us know immediately.

Related documents: Terms and Conditions · Responsible Gambling · Frequently Asked Questions

Frequently Asked Questions about Privacy at 716bet

716bet only shares data with public authorities when legally required — such as by court order, request from the Public Prosecutor's Office, ruling from the Federal Revenue Service, or determination from the Financial Intelligence Unit (UIF, formerly COAF) in the context of money laundering investigations. With regard to financial institutions, only the data strictly necessary to process each transaction is shared — for example, your Pix key to process a withdrawal. No additional data is provided. 716bet does not have any commercial data-sharing agreements with banks or government bodies.

You can withdraw your consent to marketing communications at any time in three ways: by clicking the "unsubscribe" link in any promotional email sent by 716bet; by going to the notification settings in your account and turning off marketing communications; or by emailing contato@716bet.click with the subject line "Withdraw marketing consent". Opt-out requests are processed within 48 hours. You will continue to receive essential transactional communications — such as deposit confirmations, bet results, and security alerts — as these are based on contract performance, not consent.

Not immediately — and this is a legal requirement, not a choice made by 716bet. Financial data, transaction history, and identity verification documents must be retained for a minimum of 5 years after account closure, in accordance with tax, anti-money laundering, and Brazilian financial sector regulations. After that period, data is securely deleted or anonymized. Data with no legal retention obligation — such as analytical cookies and interface preferences — is deleted immediately upon account closure. You will receive an email confirmation specifying which data has been deleted and which remains retained under the legal timeframe.

716bet uses automated analysis of gambling behavior for responsible gambling purposes — identifying patterns that may indicate problematic use, such as sudden increases in bet amounts, unusually long sessions, or high deposit frequency. This analysis is used to trigger protective tools and, when necessary, for the support team to reach out proactively. No automated decision affecting your account is made solely by algorithm without human review, as provided under the LGPD. You have the right to request a review of any automated decision that affects your rights or interests.

Part of 716bet's infrastructure uses cloud computing providers that may have data centers outside Brazil. When this occurs, all international transfers are carried out in compliance with Article 33 of the LGPD, with contractual guarantees ensuring your data receives the same level of protection it would in Brazil. The providers used hold internationally recognized certifications such as ISO 27001 and SOC 2 Type II. Financial data and identity documents are stored primarily in infrastructure with data centers located in Brazil or in countries with an adequate level of protection recognized by the ANPD.

In the event of a security incident that compromises Users' personal data, 716bet is legally required to notify the affected Data Subjects and the ANPD within the timeframes established by the LGPD. The notification will be sent to the email address registered on the account and will include details about the nature of the incident, which data was affected, the measures taken to contain the issue, and guidance on how Users can protect themselves. No legitimate 716bet security incident notification will ever ask you to click on links or provide additional information — if you have any doubts about the authenticity of a communication, please contact us through the official channel contato@716bet.click.

Bet Safely at 716bet

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+18 · Gamble responsibly · Data protected under the LGPD · Valid for Brazil residents only

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